Information and instructions relating to software provided by GRCC Information Technology.
List of all campus software with current off-campus availability status.
AutoDesk provides free educational licensing for all instructors and students.
GRCC Students, Faculty, and Staff can install read & write accessibility software using their GRCC email
Instructions on how to access Microsoft Teams to attend a virtual meeting.
Instructions for connecting to the virtual ATC Open Lab pool through VMware Horizon View.
Student Virtual Labs are available to all students through VMware. This enables access the following lab software programs from off campus.
SPSS Statistics - in ATC Open Lab Remote Pool only
Maple
MS Publisher
MS Visio
QuickBooks
Acrobat DC
Directions for connecting to the VPN while working remote.
How to add a desktop icon for a Chrome profile
Instructions on how to fix an issue when Adobe Acrobat DC fails to install in Software Center.
This article provides instructions on how to resolve an issue where Adobe software is prompting for a local keychain.
How to ensure Chrome settings are set to allow notifications for desired websites (Google Calendar, Gmail, and Chat)
This article contains a list of Google Chrome Extensions that have been requested. They are grouped by approved and unapproved.
Ways to troubleshoot when you see black bars along the top of your screen while using various applications.
How to borrow a license for AutoCAD to use the software while off Campus
How to set your browser to automatically clear cookies and cache upon exit
How to clear your temporary internet files (cache) and cookies in your web browser.
How to create a Fillable PDF within Adobe Acrobat Pro.
Creating a Google Chrome profile to help manage personal and work browsing data
How to make an account for GRCC's OnTheHub Webpage, where students, faculty, and staff can access a variety of software at a discount.
Creating a shortcut to a website on your Desktop
How to remove/block unwanted pop-out website notifications in Google Chrome.
Instructions on how to resolve display issues when submitting a timesheet.
Enabling Dynamic Reference Visualization in Solidwork, as it cannot be set by default during deployment.
Enabling third-party cookies can help with issues regarding on websites that require it, such as Blackboard SafeAssign.
How to enable web notifications from my browser while I am in full screen mode
How to export and import your favorites/bookmarks in Firefox
Students may experience errors logging into RaiderSearch if they do not login to their RaiderSearch account before searching for materials.
Information on software supporting the creation and verification of accessible documents.
Instructions on setting up timesheet (or paybooks)
Upload files on google drive, or email self in order to use files in vmware.
How to launch iClicker software from USB in a classroom computer.
How to Install the GlobalProtect Portal (VPN) while on campus from within the Software Center.
Instructions on accessing the Microsoft System Center Software Center.
This instructs the installation of Talon for Campus Police Computers
Instructions for installing the VMware Horizon View Client onto a personal or college machine.
This KB contains detailed documentation of the Instructional Software Request process.
Disconnecting from VMware correctly will ensure campus resources are being utilized efficiently.
When you log off our VMware all files are lost, please remember to save to an alternate location.
How to resolve a Macro error when trying to submit a timesheet
Instructions on importing and exporting bookmarks from a browser
Instructions on Minitab named user licensing.
A summary of the minimum system requirements to download Minitab software
A link to Mongoose's status page
How to correct an upside down monitor display.
Information on moving files from your local workstation to a network location like the J: or S: drive.
Setting VLC Player to default when opening up MPEG video files in Windows 10
Troubleshooting techniques when there are connection issues on a workstation connected via ethernet.
How to open PDF email attachments and links in Adobe rather than defaulting to Chrome
No, personal printer drivers cannot be installed on VMware.
How to protect your computer from malicious software and hacking attempts.
Purchasing software through Grand Rapids Community College’s OnTheHub webpage.
This article contains instructions on how to register for virtual meeting using Remo.
How to relaunch the Chrome web browser without having to close all open tabs and windows.
How to run an anti-virus scan.
Resolution to an error encountered when trying to save a Word document as an Adobe PDF
This article explains the process for performing the self-service domain migration on a macOS device.
This article explains the process for performing the self-service domain migration on a Windows device.
How to set a default program by file type
How to utilize Tab Groups in Google Chrome.
Instructions on running speed tests on and off campus.
How to switch out of S Mode in order to download software to a personal PC
Instructions on syncing your chrome profile data with Google Chrome.
How to resolve an "Unable to Print" error message
Instructions on how to check for and install updates on a Windows 10 device.
How to update your new passphrase in the password manager section of Google Chrome
How to update your computer's date and time settings.
Instructions for obtaining and installing Windows 10 on Parallels for Desktop Mac.
Instructions for installing and logging into VMware for remote access to the GRCC network. Accessing network drives, timesheets, and other on campus only resources while off site.
How to tell if I have a licensed Zoom account from GRCC or if I am using an unlicensed version of the software.
VMware download site now redirects off of a VMware site to a subsidiary or the parent company.
Troubleshooting when you getting an error stating a Chrome Browser Extension has been blocked by administrator.