Popular Articles

Student Email Login Credentials
Student email addresses use the Campus Network Username and password, and can be found/reset using the Password Reset System.
Logging on to GRCC WiFi
How to log on to GRCC on campus wireless network.
Using VMware for Staff Remote Access
Installing and logging into VMware for remote access to the GRCC network. Accessing network drives, timesheets, and other on campus only resources while off site.
Accessing The Student Virtual Lab through VMware
The Student Virtual Lab is available to all students through VMware. This enables access the following lab software programs from off campus.

SPSS Statistics
Maple
MS Publisher
MS Visio
QuickBooks
Acrobat DC
Clearing Cookies and Cache
How to clear your temporary internet files (cache) and cookies in your internet browser.
Google Drive for Desktop (formerly Google File Stream)
How to use Google Drive for desktop, formerly Google File Stream
Unable to Add Content in Blackboard - Quota Exceeded
How to upload more content into a course when you have exceeded Blackboards folder quota.
Microsoft Office 365 for Personal Devices
Instructions on acquiring a license for Microsoft Office 365, free for Faculty, Staff, and Students.
Password Reset Tool First Time User
How to set up your first time password at GRCC
Accessing Gmail and Google Calendar from a Mobile Device
Accessing your GRCC Gmail is just like accessing any other Google Account
Unable to Log In to Blackboard
What credentials do I use for Blackboard? How to reset your Blackboard password.
Logging in to Gmail and Google Calendar
An introduction to Gmail and Google Calendar as well as best practices on accessing both systems.
Getting Logged in to Blackboard
How to get started with Blackboard at GRCC.
Resetting Your Password with the GRCC Password Reset Tool
Instructions and information on GRCC's Self Service Password Reset tool.
Requesting an Event Login (Guest Access)
Requesting a guest account for an on-campus event so that guest may use campus computers or the GRCC wireless network.
Install Software through the Software Center
Instructions on accessing the Microsoft System Center Software Center.
Installing Respondus Lockdown Browser on Personal Device
How to download Respondus Lockdown Browser on a personal computer.
Connecting to GRCC Secure from a Mobile Device
Tips to connect to GRCC Secure network on an Android Phone, Google Pixel, or Chromebook
Recover Forgotten Username and/or Password
Recovering username and password using Password Self Service
Install LockDown Browser Extension on a Chromebook
How students enable the Chromebook Extension for Respondus Lockdown Browser.
*Instructional Software for Off-Campus
List of all campus software with current off-campus availability status.
Enable or Disable Hover Actions in Gmail
Hover action settings change how you can archive, delete, mark as read, or snooze when you hover over the message in your inbox.
Papercut Not Displaying Popup
Troubleshooting issues with the PaperCut dialog box not appearing when submitting a print job.
Access your Student Email on a Mobile Device
Accessing student email from a mobile device.
Creating Filters in Gmail
Directions to create filters (rules) to manage incoming mail within Gmail.