Service Catalog

Categories (15)

The Information Technology department offers several accounts to campus citizens.

Information Technology's consulting services.

Assistance for anything email related.

PeopleSoft, Reporting, Queries, Data Warehouse, Document Imaging, Digital Signage

Information Technology offers comprehensive support for campus events.

Information Technology offers a myriad of solutions for storing and sharing files.

Information on requesting hardware including desktops, laptops, tablets, and accessories. Report issues with hardware.

Reporting security concerns to Information Technology including phishing, malware, etc.

Media Technologies offers a variety of services to support student learning and promote college goals.

Services related to Grand Rapids Community College's learning management system (LMS) and other online learning orientated solutions.

Information Technology offers several printing services to the campus community.

Information Technology's Project Management Office (PMO) maintains effective project management standards for the College's information technology projects.

Software Requests and Licensing. Software Issues. Web extension and add-on approvals. Microsoft Office 365.

From call trees to fax lines - Information Technology's telephony services are found here.

Information Technology offers a robust set of website related services.

Services (2)

Report an Incident

Submit an incident report to Information Technology.

Request Knowledge Article Addition

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.