Popular Services
Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.
This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.
This service encompasses the new project request cycle which is an on-going request process.
Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.
GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!
Check-out a laptop cart for classroom, single-day use.
Request a short or long term loaner computer, and multimedia equipment.
Request a network username change to match your new legal name.
The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department.
If an article is not found in the KB, submit your idea for one here.
Get help with Zoom, a video conferencing and collaboration tool for virtual meetings and classes.
Report duplicate user records within TeamDynamix.
This service will start a process whereby the requestor will be evaluated for placement on a pre-approval list for expedited approval of future temporary admin access requests.
Request orientation on one or more of GRCC's student or staff accounts.