Popular Services

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.


Request computer peripherals, wireless accessories, etc.


Request a computer replacement or upgrade.


Reconfigure office setup, temporary office moves, and office relocations.


Request removal of employee network and hardware rights.


This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.


Request software for a lab, instructor station or office system.


GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!


Request a network username change to match your new legal name.


Submit a request to Information Technology


Request a new computer for staff, labs, laptop carts, and tablets.


This service encompasses the new project request cycle which is an on-going request process.


Request to have your Bitlocker Encryption Key recovered.


Request changes to AI Chatbot Knowledge Sources.


Report duplicate user records within TeamDynamix.


Elevate your audio experience with the Logitech H390 USB Headset. Immerse yourself in clear and enhanced digital audio, whether you're on video calls, enjoying music, or engaged in multimedia activities.


Information Technology offers access to campus computers.


Access the web-portal for staff email.


Reset your network account passphrase.


Report a suspicious email to Information Technology


Check-out a laptop cart for classroom, single-day use.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.