Popular Services

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.


Request a new computer for staff, labs, laptop carts, and tablets.


This service encompasses the new project request cycle which is an on-going request process.


Request computer peripherals, wireless accessories, etc.


Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.


This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.


Submit a request to Information Technology


Request a computer replacement or upgrade.


Request removal of employee network and hardware rights.


Request a network username change to match your new legal name.


Google Groups allow you to communicate with large groups of people at GRCC.


GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!


Information Technology offers access to campus computers.


Check-out a laptop cart for classroom, single-day use.


Reconfigure office setup, temporary office moves, and office relocations.


Access the web-portal for staff email.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.


Request orientation on one or more of GRCC's student or staff accounts.


Retired GRCC faculty and staff are eligible to request a retiree email to retain communication with the college.


Request all-purpose grcc.edu webpage help from the Web and Digital Strategy Team.


GRCC IT puts an exceptional focus on customer success. We are available to offer you consulting on any of our services to make you more proficient.


Request assistance with hardware related problems and issues.


Reset your network account passphrase.