Popular Services

Request computer peripherals, wireless accessories, etc.

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.

Information Technology offers access to campus computers and the GRCC wireless / wired networks.

GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!

This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.

Several technical issues may arise when traveling internationally. If you are leaving the country and plan to access any GRCC resources, we recommend you allow us to check for conflicts.

Request software for a lab, instructor station or office system.

Check-out a laptop cart for classroom, single-day use.

Request a computer replacement or upgrade.

Google Groups allow you to communicate with large groups of people at GRCC.

Use this form to request access to Adobe Named User Licensing.

Request removal of employee network and hardware rights.

Request access to GRCC buildings.

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.

Request a new computer for staff, labs, laptop carts, and tablets.

Request to have your Bitlocker Encryption Key recovered.

Information Technology's malware handling procedures.

Request a network username change to match your new legal name.

Access the web-portal for staff email.

Reconfigure office setup, temporary office moves, and office relocations.

Request orientation on one or more of GRCC's student or staff accounts.

Mobile Voice Access is used to make calls from a single phone line using a personal device. It also includes the option activate Mobile Connect which rings your personal device when your desk phone rings that line. This is an excellent alternative for call forwarding a single line as well.

Retired GRCC faculty and staff are eligible to request their email account be converted to an @retiree.grcc.edu to retain communication with the college.

Request a short or long term loaner computer, and multimedia equipment.

Web browsers offer a multitude of extensions to improve work productivity. Request specific Chrome extensions to be reviewed and implemented.