Popular Services

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.

Request computer peripherals, wireless accessories, etc.

This service encompasses the new project request cycle which is an on-going request process.

Request a new computer for staff, labs, laptop carts, and tablets.

Request a network username change to match your new legal name.

Request software for a lab, instructor station or office system.

Submit a request to Information Technology

Information Technology offers access to campus computers.

Request a computer replacement or upgrade.

Request new or modifications to voicemail, Cisco Finesse call trees, or other telephony systems.

This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.

GRCC IT puts an exceptional focus on customer success. We are available to offer you consulting on any of our services to make you more proficient.

An introduction to the HyFlex classroom technology.

Reconfigure office setup, temporary office moves, and office relocations.

GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!

Check-out a laptop cart for classroom, single-day use.

Reset your network account passphrase.

Use this form to request access to Adobe Named User Licensing.

Request access to GRCC buildings.

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.

GRCC faculty and staff can use Filelocker to conveniently and securely share files with other people both on and off campus. Filelocker is the recommended method for sharing large files.

Report a malfunctioning printer.

Dell KM717 Premier Wireless Keyboard and Mouse Combo. Seamlessly connect to three devices using Bluetooth 5.0 and 2.4GHz wireless, allowing easy toggling across your laptop, desktop, or 2-in-1.

Upgrade your computing experience with the Modern Wireless Keyboard and Mouse Set, blending advanced features with a sleek design. The keyboard's soft-touch palm rest and quiet keys offer a professional feel, ensuring comfort for extended use.