My Recently Visited Services

Access the web-portal for staff email.


Reset your network account passphrase.


GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!


Check-out a laptop cart for classroom, single-day use.


Request access to GRCC buildings.


Request a computer replacement or upgrade.


Request software for a lab, instructor station or office system.


Use this form to request access to Adobe Named User Licensing.


Enhance your mobile communication experience with the Plantronics Explorer 50 Bluetooth headset. Designed for convenience, this headset minimizes background noise, allowing you to enjoy crystal-clear calls, stream music, and receive GPS directions wirelessly.


Request a network username change to match your new legal name.


Request changes to AI Chatbot Knowledge Sources.


The Dell Full-Size Wireless Mouse is built to last with one of the industry’s leading battery lives at up to 36 months. Rest assured that this mouse has been rigorously tested to ensure seamless connection to your Dell PC.


Logitech C920x HD Pro Webcam, Full HD 1080p/30fps Video Calling, Clear Stereo Audio, HD Light Correction.


All software requests must be reviewed by the Software Governance Committee prior to being approved for installation or project review.


Charging stand for Yealink headsets models, BH70/WH64 Hybrid, with USB-A 2.0 cable, only for charging, no power adapter needed.


Request orientation on one or more of GRCC's student or staff accounts.


This form allows supervisors to provide justification for retaining network drive access via the VPN for their employees.


Request an update to the employee phone directory.


This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.


Request a new computer for staff, labs, laptop carts, and tablets.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.


Submit an incident report to Information Technology.


Submit a request to Information Technology