My Recently Visited Services
This service encompasses the new project request cycle which is an on-going request process.
Google Drive is Google's file storage and sharing solution.
Request new or modifications to voicemail, Cisco Finesse call trees, or other telephony systems.
Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.
Report issues with physical keys, Raider Cards, or malfunctioning electronic locks. Submit your details to request hardware repairs or to restore access to specific campus locations.
This form is used to request a general modification to TDX.
Google Groups allow you to communicate with large groups of people at GRCC.
GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!
An alias is a way to disguise an email address. Everything sent to an alias email address is actually received in the primary email account's inbox.
This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.
Retired GRCC faculty and staff are eligible to request a retiree email to retain communication with the college.
The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department.
If an article is not found in the KB, submit your idea for one here.
Web browsers offer a multitude of add-ons to improve work productivity. Request specific Marketplace add-ons to be reviewed and implemented.
Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.
Request a demonstration of the TeamDynamix application and how it may benefit your department.
The Apple Pencil is a cutting-edge stylus designed for precision and creativity on compatible iPad models.
Request assistance with hardware related problems and issues.
Development or modification of an existing SQR or BI Publisher report.
Request a sound system, video projection system, multimedia or video conference setup for events on campus.