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GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!
Request changes to AI Chatbot Knowledge Sources.
The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department.
If an article is not found in the KB, submit your idea for one here.
Immerse yourself in audio perfection with the Voyager Focus 2, meticulously engineered for an unparalleled audio experience. Establish your focus zone with three levels of hybrid active noise canceling, silencing distracting background noise. Experience crystal-clear conversations with pro-grade microphones featuring Poly Acoustic Fence technology, ensuring that your voice is heard with clarity.
Retired GRCC faculty and staff are eligible to request a retiree email to retain communication with the college.
Report bugs, phishing attempts, malware and other security related concerns,
Request to be contacted by the the IT Information Security Officer regarding collection or analysis of sensitive data.
Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.
Logitech C920x HD Pro Webcam, Full HD 1080p/30fps Video Calling, Clear Stereo Audio, HD Light Correction.
This service encompasses the new project request cycle which is an on-going request process.
Request a new network drive folder be created, modification to a current network shared drive (J or S), or request an audit of current network drive rights.
Use this form to request a copy or digital transfer of a tape or DVD, the creation of a digital media file, or an online link to an existing program.
Request orientation on one or more of GRCC's student or staff accounts.
Request a network username change to match your new legal name.
Copying or moving of data from one instance of PeopleSoft to another (e.g. CSTST to CS9PROD)
Access to a TI Smartview license in order to use their products.