My Recently Visited Services

Request a computer replacement or upgrade.


Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.


GRCC's VPN (Virtual Private Network) provides direct access to the college's shared drives and on campus required resources such as the use of the Cisco Softphone. Requests are limited to staff with prior supervisor approval.


This service encompasses the new project request cycle which is an on-going request process.


Request assistance regarding Canvas


Request an update to the employee phone directory.


Request computer peripherals, wireless accessories, etc.


Access the web-portal for staff email.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.


Request changes to AI Chatbot Knowledge Sources.


Reconfigure office setup, temporary office moves, and office relocations.


Service to request a consultation for acquiring a new digital sign on campus.


Several technical issues may arise when traveling internationally. If you are leaving the country and plan to access any GRCC resources, we recommend you allow us to check for conflicts.


Request removal of employee network and hardware rights.


Information Technology offers access to campus computers.


Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.


Request orientation on one or more of GRCC's student or staff accounts.


Check-out a laptop cart for classroom, single-day use.


Information Technology's malware handling procedures.


This service will start a process whereby the requestor will be evaluated for placement on a pre-approval list for expedited approval of future temporary admin access requests.


Unlock your creativity with the Surface Pen, designed for a seamless and natural writing and drawing experience. With 4,096 pressure points, it responds to the lightest touch, allowing you to precisely sketch and shade just like you would with a graphite pencil.


Development or modification of an existing SQR or BI Publisher report.


Embrace sustainability without compromising style with the Dell EcoSpruce Backpack 15. Crafted from 100% recycled PET polyester and PVC-free material, this eco-friendly backpack not only reduces your carbon footprint but also offers a durable and functional design.


Submit a request to Information Technology