My Recently Visited Services
Report printer problems or request help relocating or setting up campus printers.
GRCC's VPN (Virtual Private Network) provides direct access to the college's shared drives and on campus required resources such as the use of the Cisco Softphone. Requests are limited to staff with prior supervisor approval.
A change to an existing program or process such as an SQR, Application Engine, or PeopleCode program.
Request Information Technology resources for your on or off campus events.
Access to a TI Smartview license in order to use their products.
This service is used to direct users to fill out the form used for TDX Workflow Requests.
GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!
An alias is a way to disguise an email address. Everything sent to an alias email address is actually received in the primary email account's inbox.
Get assistance with Panopto, a multimedia platform for recording, sharing, and managing content.
Request changes to AI Chatbot Knowledge Sources.
The Apple Pencil is a cutting-edge stylus designed for precision and creativity on compatible iPad models.
The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department.
If an article is not found in the KB, submit your idea for one here.