My Recently Visited Services

Google Drive is Google's file storage and sharing solution.

Request for access to Canvas by an external user.

Information Technology offers access to campus computers.

GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!

Request a computer replacement or upgrade.

This form is used to request a general modification to TDX.

Web browsers offer a multitude of add-ons to improve work productivity. Request specific Marketplace add-ons to be reviewed and implemented.

This is a USB-C hub, which is a cost-effective and space-saving solution for adding ports to your laptop, PC, or gaming system, so you can connect those extra monitors or other devices or peripherals you'd love to use.

Dell External USB Slim DVD +/– RW Optical Drive. This compact and lightweight drive effortlessly plugs into your Ultrabook or notebook's USB port, offering convenience at home or on the go.

Use this form to request access to Adobe Named User Licensing.

Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.

Reconfigure office setup, temporary office moves, and office relocations.

This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.

Schedule hardware to be collected due to retirement, position changes and other situations.

Information Technology's malware handling procedures.

GRCC's VPN (Virtual Private Network) provides direct access to the college's shared drives and on campus required resources such as the use of the Cisco Softphone. Requests are limited to staff with prior supervisor approval.

Request removal of employee network and hardware rights.

Request orientation on one or more of GRCC's student or staff accounts.

This service encompasses the new project request cycle which is an on-going request process.

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.

Check-out a laptop cart for classroom, single-day use.

Request closed captioning for an existing video.