My Recently Visited Services

Request all-purpose grcc.edu webpage help from the Web and Digital Strategy Team.


Logitech C920x HD Pro Webcam, Full HD 1080p/30fps Video Calling, Clear Stereo Audio, HD Light Correction.


Request assistance with hardware related problems and issues.


Request computer peripherals, wireless accessories, etc.


Report a lost or stolen GRCC computing device (laptop, hotspot, iPad, etc.)


Request orientation on one or more of GRCC's student or staff accounts.


Request a computer replacement or upgrade.


Request an update to the employee phone directory.


GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!


Get help with Zoom, a video conferencing and collaboration tool for virtual meetings and classes.


Report issues with physical keys, Raider Cards, or malfunctioning electronic locks. Submit your details to request hardware repairs or to restore access to specific campus locations.


Request assistance regarding Canvas


Request assistance from technical staff to support your GRCC Google Account.


Access to a TI Smartview license in order to use their products.


Information Technology offers access to campus computers.


The Dell Full-Size Wireless Mouse is built to last with one of the industry’s leading battery lives at up to 36 months. Rest assured that this mouse has been rigorously tested to ensure seamless connection to your Dell PC.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.


Request a refund from your RaiderCard.


Google Drive is Google's file storage and sharing solution.


Reset your network account passphrase.


GRCC faculty and staff can use Filelocker to conveniently and securely share files with other people both on and off campus. Filelocker is the recommended method for sharing large files.


Request removal of employee network and hardware rights.


Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.