Description
Report issues with building access, including broken or lost physical keys and malfunctioning Raider Cards. Use this service to request repairs for door hardware or to troubleshoot electronic access denied errors.
Key Features
- Fast Restoration: Quick resolution for lockouts and hardware failures.
- Centralized Support: One form for both physical keys and student/staff ID card issues.
- Direct Communication: Keeps you and your alternate contacts updated on the ticket status.
Eligibility
- Students, staff, and faculty with a valid ID or authorized physical key assignment.
Requirements
- Key Type: Identification of the asset (Physical Key or Raider Card).
- Location: The specific building or room where access is failing.
- ID Number: A valid Staff or Student ID for verification.