Black Bars at the Top of an Application

Issue

Sporadically black bars will go across the top of browsers not allowing for navigation in the browser. This is a Microsoft issue with a graphics driver that does not have a permanent solution at this time. I do have a few things that have worked for others I'd like to try before having the computer reimaged for you.

Solutions

• Verify that your displays are even in Display settings.
  1. Right click on your desktop
  2. Click Display settings
  3. Then ensure all of your displays are in a straight line
• Double click the F11 key.
• Restarting your computer may resolve the issue but the bars may reappear. 
• When the black bars are present click Ctrl+Shift+Windows+B, this will reset the graphics driver.
  • This may or may not hold when you disconnect/reconnect to the docking station.
• Finally if all else fails have the Desktop Support Team reimage the affected device.