Information
Some users accessing their timesheet through VMware Horizon, may see that some cells containing over 7 digits show ####### rather than the content, as if the cell is too small. The cell still calculates everything correctly and when payroll receives the timesheet, everything views correctly but it is hard for the user to fill out without being able to view some of the cells’ contents.
Environment
- VMware Horizon
- Windows 10
- Dell laptops with 1080p displays
Information
The Display settings on the device may be zoomed in because of the size and resolution of the screen. The Scale and layout settings can be adjusted so the text appears smaller and shows in the cells of the timesheet.
Resolution
Adjust Scale and layout settings
- Press the Windows key , type display settings, and press the Enter key.
- Or right click on the desktop and select Display settings.
- Under Scale and layout, click the dropdown menu for Change the size of text, apps, and other items from 150% to 125% (Recommended).
After changing the Scale and layout, connect to VMware Horizon, open your timesheet and all of the cells should show fully now.
Cause
The issue is caused by the Scale and layout Display setting being set to 150% on a small 1080p screen. Windows attempts to increase the size of the displayed sheet, but this ends up hindering performance instead of helping.