Courses all showing as closed in Online Center

Issue

Student was trying to enroll in courses with open seats and they are all showing as closed

 

Environment

  • Online Center
  • Safari
  • Windows

 

Information

The folling Resolution will resolve the issue if the student is term activated, and it is during the enrollment window

 

Resolution

The issue has to do with compatibility of Safari on a Mac, switching to Google Chrome resolves the issue

If happening on Windows, clear cookies/cache, check for term activation, click on the class option, add it to shopping cart, and attempt to register, as long as the class has seats and is not actually closed, the class will register.

Details

Article ID: 2168
Created
Fri 12/10/21 5:00 PM
Modified
Mon 12/12/22 10:57 AM