Courses all showing as closed in Online Center

Issue

Student was trying to enroll in courses with open seats and they are all showing as closed.

Environment

• Online Center
• Safari
• Windows

Information

The following resolution will resolve the issue if the student is term activated, and it is during the enrollment window.

Resolution

The issue could be related to the compatibility of Safari on a Mac; switching to Google Chrome could resolve the issue.

If happening on Windows, try the following:

• Click on the class option, add it to shopping cart, and attempt to register. As long as the class has seats and is not actually closed, the class will register.
• Clear cookies/cache (opens in a new window)
• Check for term activation (opens in a new window)

If the student is still unable to register, it might be an issue with the course setup. To determine this:

1. Open another browser or a private/incognito window.
2. Navigate to courses.grcc.edu.
3. Search for the course.
4. If the course is showing as closed, contact Records to have the course properly configured.