Courses all showing as closed in Online Center

Issue

Student was trying to enroll in courses with open seats and they are all showing as closed

Environment

• Online Center
• Safari
• Windows

Information

The following resolution will resolve the issue if the student is term activated, and it is during the enrollment window

Resolution

The issue could be related to the compatibility of Safari on a Mac, switching to Google Chrome could resolve the issue

If happening on Windows, try the following:

• Click on the class option, add it to shopping cart, and attempt to register, as long as the class has seats and is not actually closed, the class will register.
• Clear cookies/cache
• Check for term activation

If the student is still unable to register it might be an issue with the course setup, to determine this:

1. Open another browser or a private/incognito window
2. Navigate to courses.grcc.edu
3. Search for the course
4. If the course is showing as closed, contact Records to have the course properly configured.