Password Reset Tool First Time User


How do I set up a first time password?



  • Quicklaunch
  • Password Reset Tool



  1. Go to
  2. Click First Time User
  3. Enter ID Number (without the W)
  4. Click Submit
  5. Enter Date of Birth
    • Must be formatted as (01/01/2000) including slashes
  6. Click Submit
  7. Type New password
  8. Confirm password
  9. Click Submit
Note: Your username will display on the password page under the Circle with your first initial!

You will be automatically redirected to log in with the new password and set password recovery information.

Watch the following video for a walk through of the process

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Article ID: 1630
Thu 8/20/20 2:46 PM
Tue 1/25/22 3:27 PM