Common hardware troubleshooting tips and information relating to the equipment provided by GRCC Information Technology.
Quick troubleshooting tips for when the sound is not working on your computer.
Quick troubleshooting tips for when a wired mouse is not working before calling IT Support Desk.
Troubleshooting tips to try and resolve an issue with a computer powering on before calling the IT Support Desk.
How to use the auxiliary inputs on a multimedia podium in a classroom.
Basic troubleshooting for Dell laptops connected to external monitor and charger via dock.
Quick troubleshooting tips to try when a keyboard is not working before calling the IT Support Desk at -4357
Laptops can be loaned to Students, Faculty, and Staff members of GRCC
How to use the Multimedia Podium.
Quick troubleshooting tips for when nothing is displaying on the monitor.
Power cycling the dock and disabling selective suspend to resolve monitor flicker on Dell and OneLink docks
How to use the DVD player inside a classroom multimedia podium or rack.
Quick troubleshooting tips if nothing will display on a classroom projector.
How to use the Elmo/Document camera on the multimedia podium.
Instructions to operate the computers built into the classroom multimedia rack or podium.
Having Num Lock enabled on the wired keyboard can interfere with the wireless keyboard functionality.