Computer Won't Power On

Issue

A computer is not turning on.

 

Environment

  • Classroom Technology
  • Faculty and Staff Workstations
  • Lab Computers

 

Resolution

  1. Ensure that the power cable is plugged into the back of the computer
  2. Ensure that the power cable is plugged into a power strip/wall outlet
  3. Ensure that the power strip is plugged into the wall
  4. Ensure that the power strip is turned on (light may not be turned on)
  5. Press the power button on the computer
  6. Ensure that the lights on the computer are on (they should be green)
    • If the lights are not turning on, may be a connection issue with the power supply, or an internal problem)
  7. Listen for any noises coming from the computer (you may hear a fan)
    • If you hear noise, but nothing is displaying on the monitor, there may be an issue with the connection to the monitor)
  8. Ensure that the monitor is on and everything is plugged in correctly

If you have tried all these steps and the computer is still not turning on, please contact the IT Support Desk at -4357

Details

Article ID: 307
Created
Tue 7/18/17 1:02 PM
Modified
Tue 6/14/22 10:46 AM