Information Technology offers several printing services to the campus community.
Cost of printing for faculty, staff, and students on the Konica Minolta printers.
Instructions for printing to the new Konica Minolta printers, which utilize PaperCut print management software.
Instructions for adjusting the volume on a Konica Minolta MFP
Power Cycling a Konica Minolta printer to resolve issues with the card reader.
Instructions on how to change your default print settings from duplexing to printing on one side from the Konica Minolta Printers
Using the device functions option to get more in depth scanning features, including image adjustments.
Instructions for utilizing PaperCut Mobility to print from a personal device to a GRCC printer as an employee.
Instructions for sending a fax using the new Konica Minolta printers (if equipped.)
Held for authentication error.
HP printers are not covered under Konica, and should be directed to ePrint
Adding an office printer to utilize it with the PaperCut print management solution. How to add a print driver for a stand alone printer.
Select Charge to Shared Account in Papercut if an insufficient funds notification comes up when sending print job to Konica printer.
How to tell which printers with an imaging unit error needs to be called into Konica.
Most common way to retrieve missing Find_Me_Gray and Find_Me_Color printers is restarting
What to do when your Konica printer is giving an error stating the waste toner container is full or needs to be replaced.
Troubleshooting smudges on prints/scans/copies from a Konica Minolta printer.
When printing from campus be sure to disconnect from the VPN
This article contains instructions for how to troubleshoot an issue where the PaperCut login screen (user interface) does not display on the Konica Minolta print screen.
Troubleshooting issues with the PaperCut dialog box not appearing when submitting a print job.
Instructions for restarting or power cycling the printers in case of an error message.
The print settings window will not appear in Windows without having first set a default printer.
Tips for clearing a stuck job on the printer before contacting the IT Support Desk for further assistance
Printing with the guest event login credentials can be done with the event print card or by logging in manually to the printer
Who to contact when looking for a new printer.
Instructions for scanning to email using the new Konica Minolta printers.
Instructions for scanning to email using the new Konica Minolta printers.
Scanning to an ImageNow queue using a Konica Minolta printer.
Choosing a default printer in Windows 10.
Troubleshooting guide for slow or delayed printing.
Instructions for utilizing PaperCut Mobility to print from a personal device to a GRCC printer as a student.
How to troubleshoot a printer offline error.
Information about the 1 hour delay in processing after receiving a new RaiderCard.