Card Reader on Printer is not Working

Issue

The card reader is not working on the Konica printer.

 

Environment

  • Konica Minolta Printer

 

Resolution

  1. Power cycle the device, using both the front power button and the main switch, located in the back or under the front cover
  2. Unplug and re-plug in the card reader to the USB port on the printer
    • Sometimes utilizing another port helps

If this does not resolve the issue, please call the Support Desk or submit a service request.

Details

Article ID: 748
Created
Tue 1/30/18 8:57 AM
Modified
Fri 4/29/22 12:49 PM