Card Reader on Printer is not Working

Issue

The card reader is not working on the Ricoh printer.

Environment

• Ricoh Printer

Resolution

1. Power cycle the device using the main button on the front of the machine.
   • For detailed steps, see the article: Power Cycling a Ricoh Campus Printer (opens in new window).
2. Unplug the card reader from the USB port on the printer and plug it back in.
   • Sometimes utilizing a different USB port resolves the connection issue.

If this does not resolve the issue, please call IT Support or submit a Campus Printer Support service request (opens in new window).