Card Reader on Printer is not Working

Issue

The card reader is not working on the Ricoh printer.

Environment

• Ricoh Printer

Resolution

1. Power cycle the device, using the main button on the front of the machine
   • See the KBA on Power Cycling a Ricoh Campus Printer for more information
2. Unplug and re-plug in the card reader to the USB port on the printer
   • Sometimes utilizing another port helps

If this does not resolve the issue, please call IT Support or submit a service request.