Konica Printer Issue

Issue

Users can not print to the Shared Office Printer.

Environment

• Konica Minolta desktop printers 4000i

Information

Networking changes on a Konica 4000i

Resolution

To disable the WiFi per the online manual instructions:

1. Press up or down to select the [Network] option, and then press OK.
2. Press up or down to select the [WLAN] option, and then press OK.
3. Press up or down to select the [WPS] option, and then press OK.
4. When [WLAN Enable?] appears, press \/ to select Off.

To enable Wired per printer physical menus

1. Press up or down to select the [Network] option, and then press OK.
2. Press up or down to select the [Wired LAN] option, and then press OK.
3. Press up or down to select the [Wired Enable] option, and then press OK.
4. When [WLAN Enable] appears, press /\ to select On.

To see the active connection on the printer via the wired connection

1. Press up or down to select the [Network] option, and then press OK.
2. Press up or down to select the [Wired Status] option, and then press OK.
3. it should display the Active Connection information 'Active 1000B-FD'