Insufficient Funds at Printer

Issue

Customer is getting an insufficient funds message when swiping card at the printer to retrieve prints.

 

Environment

  • Konica Minolta Printer
  • PaperCut

 

Resolution

When printing at your computer and the PaperCut print job notification comes up, make sure to select the option to Charge to Shared Account rather than Charge to my Personal Account.

Details

Article ID: 1337
Created
Thu 9/12/19 9:34 AM
Modified
Wed 1/26/22 2:11 PM