Student-facing Online Center guidance for registration, class search, bills, grades, transcripts, tasks, and self-service actions.

Articles (36)

404 Error in Online Center

Provides troubleshooting steps for accessing Online Center when a 404 is recieved.

ALEKS Math Placement button not opening test

Instructions on how to troubleshoot an issue where the Math Placement button will not open the test from the Online Center.

CampusLogic Sign in

An Explanation of CampusLogic and how to access it to fill out student forms.

Email Notification of Declaration of Academic Program

Students will be notified by their preferred email if their GRCC email is not active when declaring an academic program.

Error Message While Accessing FPE

When presented with a contact your administrator error message while accessing Faculty Performance Evaluation, clearing your cookies and cache will resolve the issue.

Former employee access to the Online Center

This article contains information on how long former employees have access to view paychecks and W2's in the Employee Self-Service Online Center.

FPE- Unable to edit on a Specific Tab

A customer is unable to edit a specific tab in their Faculty Performance Evaluation (FPE)

How to Enter Personal Code and Make Refund Selection in BankMobile Disbursements

Steps in retrieving your "Personal Code" to login into BankMobile Disbursements for the first time.

How to find server information when in PeopleSoft

How to find the server information within CSProd, HRProd, FSProd, and Online Center.

How to view a hold on your account

View holds on your account.

Locating Pay Information

Where to locate pay information within the Online Center

Look Up Student Schedule

Locating a student schedule in CSProd using the Student Services Center tool.

Make a Payment in the Online Center

Instructions as to how to make a successful online payment for tuition and fees through the Online Student Center.

No valid enrollment appointments error

What causes a "No valid enrollment appointments" error and next steps.

Online Center Payment Button Is Missing

What to do if the payment button is missing from the Online Student Center.

Online Center: Textbooks

Steps for finding required course materials within the Online Center.

Online Student Center Account Lifespan

Activation timeline for an Online Student Center account.

Readmit Notification

You will receive notification to your prefered email until a student email is generated for you.

Self-Reporting Professional Development Hours

This article provides instructions on how to self-reporting Professional Development hours in the Online Center.

Submitting a Faculty Performance Evaluation

Instructions on accessing and submitting FPEs.

Term Activation/Missing Enrollment Appointment

How to tell if you need to be term activated, and if so, how to be term activated.

The message: "You are not enrolled for the current or next available term"

Explanation of the Online Student Center message, "You are not enrolled for the current or next available term."

Unable to Approve/Acknowledge a Performance Evaluation or other GT Form in Online Center

How to troubleshoot a customer not being able to acknowledge/approve their Performance Evaluation

Unable to Pay Tuition Online: Third Party Cookies

Instructions on how to allow third party cookies on a mac in order to access eBill in the Online Student Center.

Unable to Register in Math Course after Successfully Taking Prerequisite

Courses above MA 98 are only available for students that have either passed the ALEKS placement exam or have successfully completed MA 98 within the past 5 years.

Unable to Submit Graduation Application

An article that outlines what to do if nothing happens after clicking the submit button on the graduation application.

Viewing & Changing Contact Information in Online Center

These instructions will walk faculty and staff of Grand Rapids Community College through viewing and, if necessary, changing their contact information. This contact information is used by GRCC’s Rave alert system in the event of a campus notification.

Viewing and Updating Personal Contact Information

Instructions on updating your personal information within the online student center (e.g., home address, email address, phone number, etc.).