From call trees to fax lines - Information Technology's telephony articles are found here.
How to use the softkeys on a Cisco phone to transfer a call.
How to change the audio device on a Cisco IP phone.
Properly power cycling the headset with the power still connected will resolve this issue.
Adjusting audio volume for IP Phone when other multiple audio apps are running at the same time causing one to be quieter than the other.
How to use Hold, Do Not Disturb, iDivert, and Call Park features on your Cisco phone.
How to forward a call or begin a conference call using the Cisco IP phones.
Options for forwarding Voicemail on a Cisco IP Phone
How to forward office phones to an external number for remote work.
Instructions on how to log in and out of the Cisco IP phones.
How to set up and use Mobile Voice
Help desk members attempting to reach users outside of the United States can dial international numbers by request. Users must be configured to do this.
Dial 011 for international and then the number.
How to do a soft reboot or a hard reboot on a Cisco IP Phone when an issue arises
The Information Technology department now offers a permanent conference solution for each individual person on campus. Once you request the “conference now” feature, you will be able to use it to host conferences at any time and from anywhere.
Explanation of the softkeys on your Cisco phone.
We are unable to block any phone numbers.
The phone hours update and verification feature allows you to review your current phone hours and update them if necessary.