Telephony Services

From call trees to fax lines - Information Technology's telephony articles are found here.

Categories (2)

Voicemail

Cisco Phone Voicemail

Zoom Phone

Articles (4)

How to Transfer a Call in Zoom Phone

If Zoom Phone is activated on your account, you can transfer an ongoing call using three methods: Warm Transfer, Cold Transfer, and Transfer to Voicemail.

Phone Audio Levels

Adjusting audio volume for IP Phone when other multiple audio apps are running at the same time causing one to be quieter than the other.

Updating and Verifying Departmental Phone Hours

The phone hours update and verification feature allows you to review your current phone hours and update them if necessary.

Zoom Mobile Phone Setup