Help for Gmail, Calendar, Drive, Groups, shared drives, delegated mail, YouTube, and other Google Workspace services.

Categories (5)

Gmail & Student Email

Gmail and student email help, including settings, email clients, delegation, troubleshooting, and student email access.

Calendar

Help for Google Calendar scheduling, sharing, delegated access, calendar permissions, invitations, and calendar troubleshooting.

Drive & Shared Drives

Guidance for Google Drive, shared drives, file sharing, permissions, storage, ownership, and collaboration workflows.

Groups & Delegated Mail

Support for Google Groups, delegated mail, group membership, shared addresses, permissions, and group-based communication.

YouTube

Articles for GRCC YouTube access, channel management, video posting, permissions, and supported YouTube workflows.

Articles (19)

Change Google 2FA phone number

Instructions on how to change the phone number that is associated with your Google 2FA security settings.

Chrome Profile will be deleted

Instructions on how to troubleshoot an issue where your Chrome profile will be deleted.

Create Notes Using Google Keep

How to access Google Keep and create a note.

Creating a Profile in Google Chrome

Creating a Google Chrome profile to help manage personal and work browsing data

Google Maps unavailable for students

This article contains instructions on how to resolve an issue where Google Maps not available for students while signed into their GRCC google account.

Google Meet Mic and Camera Not Working

While accessing Google Meet within Omnissa (Omnissa (VMWare)) Client, the camera and microphone on the host machine will not be recognized.

GRCC Photo Hub Website

Provides the URL for accessing GRCC approved photos.

Managing Chat Spaces Access

How to remove and add users to Google Chat Spaces

Managing Task Lists in Google Workspace

Create a task list within a Google Workspace application that includes a due date and subtasks.

Resolving Accidental Folder Ownership Transfers in Google Drive

This process ensures the unintended ownership transfer is corrected while maintaining data integrity and compliance with company policy.

Setting your GRCC Google Account as Default

The first Google account you sign in with will be your "default" account for that browser profile

Signing into Google with backup codes

How to signin to Google, if you don't have your 2nd Factor Device.

Syncing GRCC Chrome Profiles

Instructions on syncing your chrome profile data with Google Chrome.

View Phone Extensions in Google

How to view phone extensions within Google.