Guidance for Zoom Phone calling, settings, features, application questions, desk phone use, and related support.

Articles (23)

Blocking Phone Numbers

How to block incoming phone numbers

Can I add a physical phone that is not assigned to a person to my list of contacts?

Information on adding places / departments to Zoom Phone contacts

Can I forward my Zoom Phone to my cell phone?

Information on Forwarding Zoom Phone to a cell phone.

Can I get my voicemail messages sent to my email?

Information on Zoom voicemail notifications

Does Zoom Phone have any SPAM call detection?

Information on Zoom Phone and SPAM calls

Getting Started with Contact Center

Basic Contact Center Functions

How do I choose between a softphone and a desk phone?

How to choose between a desk phone and the Zoom Phone software

If I Install Zoom Phone on my mobile device, will I qualify for a stipend?

Questions about the Zoom mobile app and cell phone stipends.

Logging In and Out of Yealink Phones

Instructions for logging in and out of YeaLink phones.

Making a Call with Zoom Workspace (Softphone)

Information on the features available using the Phone section of the Zoom Workplace software.

What kind of calls can I make on Zoom Phones?

Calling permissions on Zoom phone.

Will departments get to choose between a physical phone, Zoom software, or a combination?

Information on using physical phones and headsets with zoom.

Zoom Phone Getting Started

Getting started with Zoom Phone

How do I choose between a softphone and a desk phone?

How to choose between a desk phone and the Zoom Phone software