Zoom Phone Out of Office Message

Tags Zoom

Question

How can I set my out of office message on Zoom Phone?

 

Environment

  • Zoom Phone

 

Information

Temporary messages in Zoom Phone are handled through the Holidays feature.

 

Answer

This is the procedure to add a holiday to your schedule.

  1. Login to the Zoom Website
  2. Click Phone on the left side
  3. In the Call Handling section, click Manage next to Holiday Hours.
    • If you previously set up a holiday, you can edit it and change the dates.  Be sure to update the greeting as well if needed.
  4. Click Add.
  5. Give the Holiday a name (Vacation, Conference, Out of Office, etc.)
  6. Select the dates you will be gone.  By default, the first date starts at midnight and the last date ends at 11:59 PM.  These are adjustable.
  7. Click Save.
  8. Under "When a call is not answered", select either "Forward to voicemail/video" or "Play a message, then disconnect".
  9. Locate the "Greeting & Leave voicemail instruction" drop down
    • Select "Add Audio" to create a new greeting.  
    • Select "Choose Audio" if you already have a greeting you wish to use.
  10. Once you have added the new greeting or selected an existing one, the holiday is automatically saved.
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