PaperCut accounts, print balances, print groups, quotas, print fund handling, and account-related print access.

Articles (25)

Pinned Article Printing Cost

Cost of printing for faculty, staff, and students on the Ricoh printers.

Pinned Article Printing to a Ricoh Printer from a Campus Computer

Instructions for printing to the Ricoh printers, which utilize PaperCut print management software.

Employee Printing from a Personal Device

Instructions for utilizing PaperCut Mobility to print from a personal device to a GRCC printer as an employee.

Faxing From the Ricoh Printers

Instructions for sending a fax using the new Konica Minolta printers (if equipped.)

Held for Authentication Error when Printing

Held for authentication error.

HP Printer Service or Toner/Ink Replacement

HP printers are not covered under Ricoh, and should be directed to ePrint

Installing a Campus Printer on a Campus Windows Device

Adding an office printer to utilize it with the PaperCut print management solution. How to add a print driver for a stand alone printer.

Insufficient Funds at Printer

Select Charge to Shared Account in Papercut if an insufficient funds notification comes up when sending print job to Ricoh printer.

No shared accounts available message in Papercut

Solutions for "No Shared Accounts Available" error when the Papercut print dialog box appears.

PaperCut Icon Greyed Out in Taskbar

When printing from campus be sure to disconnect from the VPN

PaperCut login screen not displaying on printer

This article contains instructions for how to troubleshoot an issue where the PaperCut login screen (user interface) does not display on the Konica Minolta print screen.

Papercut Not Displaying Popup

Troubleshooting issues with the PaperCut dialog box not appearing when submitting a print job.

Print Dialog Window not Opening when Clicking Print

The print settings window will not appear in Windows without having first set a default printer.

Printing with the Event Login / RaiderCard

Printing with the guest event login credentials can be done with the event print card or by logging in manually to the printer

Refunding a Print Job in PaperCut Admin

This article contains instructions for refunding a print job using the PaperCut admin portal.

Ricoh Printer Missing from Available Print Devices

Most common way to retrieve missing Find_Me_Gray_Ricoh and Find_Me_Color_Ricoh printers is restarting

Scan to Email from a Ricoh Printer

Instructions for scanning to email using the new Ricoh printers.

Scan to ImageNow from Ricoh Printer

Scanning to an ImageNow queue using a Ricoh printer.

Slow or Delayed Printing

Troubleshooting guide for slow or delayed printing.

Student Printing from a Personal Device

Instructions for utilizing PaperCut Mobility to print from a personal device to a GRCC printer as a student.

Troubleshooting macOS Papercut Paused Printing

This helps to troubleshoot MacOS Big Sur Papercut paused printing issues.

Unable to use new RaiderCard with Printer

Information about the 1 hour delay in processing after receiving a new RaiderCard.