Printing to a Ricoh Printer from a Campus Computer

Issue

A document needs to be printed from a campus computer to the Ricoh printers.

Environment

  • Windows & macOS
  • PaperCut
  • Ricoh Multifunction Printers

Resolution

1. Sending the Print Job

  1. Open the document you would like to print and select Print (typically File > Print or the printer icon).
  2. Select the appropriate printer queue:
    • Find_Me_Gray_Ricoh: For black and white documents.
    • Find_Me_Color_Ricoh: For color documents.
  3. Wait for the PaperCut Print Job Notification window to appear.
    • If it doesn't appear: Check your system tray (bottom right on Windows) for the PaperCut icon. If the icon is missing, PaperCut may not be running or installed; check the Software Center to install/restart it.
  4. Select the account to charge: Choose between your personal account or a shared department account.

    PaperCut Print Job Notification window showing options to charge to a personal or shared account

    • Note: The cost shown in this pop-up is a standard rate. The actual discounted department cost will be displayed at the printer during release.
  5. Click Print.

2. Retrieving the Print Job

  1. Locate your nearest Ricoh campus printer.
  2. Log In: Tap your RaiderCard on the card reader (located on the right side of the printer, near the touch screen).
    • First Time Users: You will be prompted to associate your card. Enter your Campus Network Login credentials to link your card to your account.
    • Alternative: You can log in manually using the touch screen if you do not have your card.
  3. Tap the Print Release icon on the touch screen.
  4. Manage your jobs:
    • Print All: Releases all pending jobs in your queue.
    • Individual Print: Select a specific job and tap the Print button.
    • Device Functions: Access scanning, copying, or faxing features.
  5. Log Out: Once finished, tap the Log Out button in the top right corner or tap your RaiderCard on the reader again to secure your account.

 

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