Support for monitors, keyboards, mice, docks, cameras, headsets, classroom displays, Wacom devices, and other accessories.

Articles (13)

Computer / Monitor Won't Power On

Troubleshooting tips to try and resolve an issue with a computer or monitor powering on before calling the IT Support Desk.

Computer is Blank and Unresponsive

How to fix issues where the computer is turned on but blank and unresponsive

Keyboard Not Working

Quick troubleshooting tips to try when a keyboard is not working before calling the IT Support Desk at -4357

Undersized Power Adapter error

How to clear an undersized adaptor error when plugging into a docking station

Windows 11 and GRCC Secure Wireless

In short, in order for GRCC devices to connect to the Enterprise GRCC Secure, Windows Credential Guard needs to be disabled.

Wired computer mouse not working

Quick troubleshooting tips for when a wired mouse is not working before calling IT Support Desk.

Wireless Keyboard Typing Slowly or Sporadically

Having Num Lock enabled on the wired keyboard can interfere with the wireless keyboard functionality.