Setup and support for MFA, authenticator apps, two-step verification, verification codes, and MFA recovery scenarios.
By default, when prompting to use Multi-Factor Authentication, a one time passcode will be sent to the personal email address on file. You can update this to be any of the recovery methods previously set up (phone, mobile authenticator)
Instructions for retrieving backup recovery codes for an individual who is locked out of their Gmail account as a result of 2-step verification not being set up, or a failed attempt.
Specific Instructions on how to use the Google Authenticator as a recovery option for the MyGRCC Portal
How to get logged into the Online Student Center
Instructions for updating or setting password recovery information.
Instructions on setting up a mobile authenticator
How to login to the MyGRCC Portal using Multi-Factor Authentication.
Student email addresses use the Campus Network Username and password, and can be found/reset using the Password Reset System.
Troubleshooting challenge answers not enrolled when trying to reset password.
This article contains instructions on how to update your email address and phone number through the MyGRCC portal for Multi-Factor Authentication (MFA) purposes.
Multi-Factor Authentication (MFA) adds an additional layer of security to your account in case your password is stolen.