Categories (2)


Articles pertaining to an Instructor's use of Blackboard.


Articles pertaining to a Student's use of Blackboard.

Articles (19)

Pinned Article Blackboard Support

For assistance with Non-GRCC specific issues relating to Blackboard

Pinned Article Getting Logged in to Blackboard

How to get started with Blackboard at GRCC.

Add a Module to Blackboard

How to add modules to Blackboard.

Blackboard High Contrast Accessibility Setting

Blackboard Accessibility settings utilized options set in your operating system

Blackboard opening as "Guest"

How to resolve the issue associated with Blackboard opening in a guest account.

Change Course Name in Blackboard

Changing the name of your course as it appears in Blackboard

Changing primary email in Blackboard from staff to student email address

The article contains instructions on how to update your staff email to a student email address in Blackboard.

Changing The Default Language On Blackboard

A walkthrough on how to change the default language setting on Blackboard.

Copy / Pasting Text From Word Into Blackboard

Clearing formatting on text when copying and pasting into Blackboard

Course Evaluations

Information regarding the course evaluation process.

Discussion Board Overview

An overview of how to use the discussion board feature in Blackboard

Discussion board submission one continuous thread

How to fix when a blackboard submission appears in one continuous line off the screen.

How to Change Blackboard Avatar Picture

Blackboard photos are being pulled from RaiderCard photos which can be updated via Student Link.

Pearson Questions

IT Support does not have access to the Pearson systems and, other than basic troubleshooting, does not support that system.

Unable to Log In to Blackboard

What credentials do I use for Blackboard? How to reset your Blackboard password.

Unable to Open Attachments in Blackboard

Settings within Edge try to automatically open within the browser, this causes a 404 error and will not allow for attachments to be downloaded.

View a SafeAssignment Originality Report

SafeAssign Report provides detailed information about the matches found between your submitted paper and existing sources.

What is Respondus Lockdown Browser?

An explanation of Respondus Lockdown browser, and the difference between the two different versions of it (lab and student).