Troubleshooting for computers, peripherals, displays, and hardware issues that are not specific to a single managed platform.
Steps necessary to join a Windows machine to GRCC's Active Directory (AD) domain.
How to resolve a "low on resources" error when logging onto a campus computer.
How to resolve trust relationship errors in Active Directory
How to unmute the internal microphone
Instructions for Desktop Support Technicians on how to perform a check disk.
Used when renaming an existing system for a new user, this process must be done while logged in as an administrator.