Software installation, updates, upgrades, downloads, app setup, and standard install guidance.

Articles (21)

Adobe Acrobat DC fails to install from Software Center

Instructions on how to fix an issue when Adobe Acrobat DC fails to install in Software Center.

Application/Program Freezing

Quick troubleshooting tips for when an application (program) is freezing.

Black Bars at the Top of an Application

Ways to troubleshoot when you see black bars along the top of your screen while using various applications.

Creating Website Desktop Application Shortcut

Creating a shortcut to a website on your Desktop

How do I set up my timesheet?

Instructions on setting up timesheet (or paybooks)

Installing Talon

This instructs the installation of Talon for Campus Police Computers

Minitab Installation Requirements

A summary of the minimum system requirements to download Minitab software

Moving local files to the J: or S: Drive

Information on moving files from your local workstation to a network location like the J: or S: drive.

No Network Connection on Hardwired Station

Troubleshooting techniques when there are connection issues on a workstation connected via ethernet.

Paybook Run Time/Visual Basic Error

Resolving errors with submitting timesheets

Program Only Launches from a Link in Another Browser Error Message

Troubleshooting steps for LockDown Browser issues.

Refreshing the Software Center

Refreshing the Software Center may resolve issues surrounding software missing from the Software Center, pending updates, and software installations completed through the Software Center.

Unable to Connect to FileZilla

How to troubleshoot and verify if a student has an account in the raider server accessed through filezilla.

Updating saved passwords after password change

How to update your new passphrase in the password manager section of Google Chrome

Web Browser Extension says it is Blocked By Administrator

Troubleshooting when you getting an error stating a Chrome Browser Extension has been blocked by administrator.