MyGRCC, SSO, Passwords and MFA

Help for MyGRCC, single sign-on, password reset, MFA, and account sign-in topics. Use child categories for the major sign-in support areas.

Categories (4)

Passwords and Account Recovery

Password reset, forgotten username/password, recovery information, PortalGuard recovery, and related account-recovery steps.
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Login Troubleshooting and PortalGuard

Troubleshooting for blocked, locked, failed, or unexpected sign-in behavior across MyGRCC, PortalGuard, SSO, and related account login flows.
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Multi-Factor Authentication (MFA)

Setup and support for MFA, authenticator apps, two-step verification, verification codes, and MFA recovery scenarios.
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MyGRCC and SSO Basics

Basic guidance for finding, signing in to, and using the MyGRCC portal and single sign-on for general campus systems.
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Articles (2)

ALEKS Placement Test Saving Progress

Aleks placement tests will save progress of a test if resumed within 48 hours.

How to Request Door Access for Employees