Instructions and troubleshooting for Cisco desk phones, phone setup, calling features, and related hardware support.

Articles (5)

How to Transfer a Call in Zoom Phone

If Zoom Phone is activated on your account, you can transfer an ongoing call using three methods: Warm Transfer, Cold Transfer, and Transfer to Voicemail.

Phone Audio Levels

Adjusting audio volume for IP Phone when other multiple audio apps are running at the same time causing one to be quieter than the other.

Updating phone number for RAVE's 2FA

Logging into the RAVE website requires 2FA with a cell phone, but the cell phone number is the wrong number or one that is no longer used.