Network, Wi-Fi and File Storage

Network connectivity, Wi-Fi, VPN, network drives, shared folders, file storage, and connectivity support.

Categories (4)

Network Drives and Shared Storage

S:, J:, R:, and other network drive or shared folder access, storage, recovery, and file-share processes.
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Wi-Fi and Guest Wireless

Wireless network, guest wireless, ambassador accounts, ClearPass, eduroam, and Wi-Fi connection help.
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Network Access and Connectivity

Network access, wired connectivity, IP/DNS/DHCP references, monitoring tools, and general network troubleshooting.
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VPN and Remote Connectivity

VPN, GlobalProtect, remote access, off-campus connectivity, and related secure connection support.
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Articles (3)

Can't Open .HEIC File Type

How to resolve issues when sending a picture from an iPhone to a Windows computer.

Introduction to Google Drive

Basic introduction to using Google Drive

Unable to public share a document in File Locker

How to resolve an issue with being unable to share a document within File Locker