Popular Services

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.


Information Technology offers access to campus computers.


Request removal of employee network and hardware rights.


Request a new computer for staff, labs, laptop carts, and tablets.


Several technical issues may arise when traveling internationally. If you are leaving the country and plan to access any GRCC resources, we recommend you allow us to check for conflicts.


Request computer peripherals, wireless accessories, etc.


Request a network username change to match your new legal name.


This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.


Google Groups allow you to communicate with large groups of people at GRCC.


Check-out a laptop cart for classroom, single-day use.


Request orientation on one or more of GRCC's student or staff accounts.


Request a computer replacement or upgrade.


Reconfigure office setup, temporary office moves, and office relocations.


This service encompasses the new project request cycle which is an on-going request process.


Use this form to request access to Adobe Named User Licensing.


Request assistance with hardware related problems and issues.


Request software for a lab, instructor station or office system.


The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.


Reset your network account passphrase.


An alias is a way to disguise an email address. Everything sent to an alias email address is actually received in the primary email account's inbox.


Request Information Technology resources for your on or off campus events.


This service will start a process whereby the requestor will be evaluated for placement on a pre-approval list for expedited approval of future temporary admin access requests.


Retired GRCC faculty and staff are eligible to request their email account be converted to an @retiree.grcc.edu to retain communication with the college.