General academic technology help for teaching and learning tools that do not need their own dedicated category.

Articles (11)

Cengage Questions

This article provides instructions on how to get help with Cengage.

Ed2Go Assistance

This article provides information on how to get help with Ed2Go.

Enabling Respondus Lockdown Browser on a WebAssign Assignment

How to enable Respondus Lockdown Browser on Cengage WebAssign

How do I check the accessibility of documents?

Information on software supporting the creation and verification of accessible documents.

Pearson's Support

This article provides information on the level of support GRCC provides for Pearson's.

Triage Element451 Tickets

Triage Element451 Tickets to Academic Applications

What are “Ghost Students?”

This article discusses tools and strategies that instructors can use if they suspect a ghost student is enrolled in a course.

Zoom Microphone Interruptions While Speaking

This article provides suggestions for when your microphone is cutting out while speaking in a Zoom meeting.