Telephony Services

From call trees to fax lines - Information Technology's telephony services are found here.

Services (7)

Conference Line Request

Request a conference line for non-GRCC faculty or staff to call in at any time without making prior arrangements through IT.

Conference Phone Request

Information Technology provides voice over internet protocol (VoIP) telephony for on campus conferencing needs.

Fax Line Request

Request a fax line for use with College business.

Phone Hardware Request

Request a new phone for an employee.

Request Cisco Mobile Voice Access

Mobile Voice Access is used to make calls from a single phone line using a personal device. It also includes the option activate Mobile Connect which rings your personal device when your desk phone rings that line. This is an excellent alternative for call forwarding a single line as well.

Telephony Programming Request

Request new or modifications to voicemail, Cisco Finesse call trees, or other telephony systems.

Video Conferencing Request

Requests regarding video conferencing and required equipment.