Guidance for major business, student, HR, finance, CRM, document imaging, and administrative systems used across GRCC.

Categories (4)

PeopleSoft / Online Center

PeopleSoft, Online Center, Faculty Center, and student/employee self-service application help.

Document Imaging / Perceptive Content

Help for document imaging systems such as Perceptive Content/ImageNow, WebNow, document queues, and image-processing workflows.

Application Support & Administration

Internal support and administration procedures for enterprise applications, access, configuration, vendor support, and system maintenance.

Element451 & CRM

Documentation for Element451 and CRM-related communication, admissions, recruitment, chatbot, and student engagement workflows.