Catch-all help requests when a user does not know where to start.

Services (2)

Contact GRCC

Central hub to connect students, staff, and community members with the appropriate campus departments and resources. Submit general inquiries, campus navigation questions, or service requests to receive quick direction from GRCC staff. Dedicated support ensures your questions are routed efficiently to the right team.

Request Knowledge Article Addition

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.