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Setting a Default Printer
Choosing a default printer in Windows 10.
Updating Microsoft Windows
Instructions on how to check for and install updates on a Windows 10 device.
Making a Call With Yealink Phones
Zoom Workplace Softphone Essential Functions
Password Not Working after Expiration Prompt
Getting an error message when logging into MyGRCC after expired password was updated because the password is not syncing.
Undersized Power Adapter error
How to clear an undersized adaptor error when plugging into a docking station
Recall a Sent Message in Gmail
The email retracting policy for Gmail.
Unable to Print documents using the ImageNow Printer
How to resolve an issue where a customer is unable to print documents to the ImageNow Printer using Microsoft Photos app.
Running an Anti-Virus Scan
How to run an anti-virus scan.
Webcam not seen on Respondus Lockdown Browser
Install GlobalProtect VPN On Campus
How to Install the GlobalProtect Portal (VPN) while on campus from within the Software Center.
Making a Call with Zoom Workspace (Softphone)
Information on the features available using the Phone section of the Zoom Workplace software.
Perceptive Content / ImageNow Connections Unavailable
Adding or modifying the connection profile to resolve Perceptive Content / ImageNow connection issues
Managing Users in a Google Group
Instructions on how to add/remove users in a Google Group.
Installing Lockdown Browser for a Second Institution
How to install lockdown browser for a second institution.