Unable to Log In to Blackboard

Issue

After logging into MyGRCC I am unable to access Blackboard

Environment

• Web Browser
• Blackboard
• MyGRCC

Cause Check

• You are a current or recently admitted GRCC student, faculty, or staff member.
• You have Declared an Academic Program.
• If you are a retuning student you are signed up for classes. 

Resolution

If student is currently enrolled

• Clear Cookies and Cache
• Uninstall and reinstall the Blackboard app from phone (if applicable)

If student is not currently enrolled

• Click the Online Center tile 
  • Click on Academic Records
  • Select Declare and Academic Program from the left-hand menu
  • Fill out the form
• OR
  • Click on Online Center
  • Select Add or Drop a class and sign up for a course