Unable to log into MyGRCC using Apple Devices

Issue

I am unable to login to MyGRCC while using an Apple Device.  
I'm not getting an Error message, the MyGRCC page just reloads.

 

Environment

  • MyGRCC
  • Safari Browser
  • Apple Devices

 

Information

We have noticed inconsistencies in using the Safari browser. Try one of the following resolutions

If using an iPad or iPhone using any browser (Chrome, Firefox, etc) is still using the safari program with a different skin and will encounter the same issues.

 

Resolution

  • Updating the iOS on your device to the most recent version. 
  • Use another browser
  • If the device is out of date, updating the OS may not resolve the issue and a different device must be used.

Details

Article ID: 1677
Created
Fri 10/9/20 2:29 PM
Modified
Wed 2/16/22 1:10 PM