Forwarding Voicemails

Tags Cisco

Question

How do I forward a voice mail/voice message to someone?

 

Environment

  • Cisco IP Phones

 

Resolution

  1. After listening to the message, select the option Forward the Message
  2. Follow the prompts to record an introduction, address, and send the forwarded message
    • To pause or resume recording, press 8
    • To end recording, press #
    • While addressing the message, press ## to switch between spelling and number entry
    • To address the message to a private list, enter the list number by using number entry, or, if the list has a display name in the Messaging Assistant web tool, spell the name by using spelling entry
    • When more than one user matches your addressing entries, Connection plays a list of matches that you can navigate quickly
      • Press # to select a recipient from a list
      • Press 7 to skip to the previous name and 9 to skip to the next name
      • Press 77 to skip to the beginning of a list and 99 to skip to the end of a list
  3. After you send the forwarded message, follow the prompts to handle the original message
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