Search19 Results

Lookup Category Clear Category
Rebooting a Cisco IP Phone
How to do a soft reboot or a hard reboot on a Cisco IP Phone when an issue arises
Reaching International Numbers
Help desk members attempting to reach users outside of the United States can dial international numbers by request. Users must be configured to do this.

Dial 011 for international and then the number.
Setting Up Cisco Phone Voicemail Notifications in Gmail
Enabling voicemail notifications for Cisco phones in Gmail.
How Do I Forward Calls to an External Number
How to forward office phones to an external number for remote work.
Mobile Voice Access
How to set up and use Mobile Voice
Voicemail Shortcut Keys
Useful shortcuts for use with Cisco phone voicemail.
Check Cisco Voicemail Online
How to check your voicemail through a web browser.
Changing the Cisco IP Phone Audio Device
How to change the audio device on a Cisco IP phone.
CISCO Headset Not Answering Phone
Properly power cycling the headset with the power still connected will resolve this issue.
Forwarding Calls and Conference Calls
How to forward a call or begin a conference call using the Cisco IP phones.
Requesting and Configuring a Conference Line
The Information Technology department now offers a permanent conference solution for each individual person on campus. Once you request the “conference now” feature, you will be able to use it to host conferences at any time and from anywhere.
Will my Cisco phone work with Zoom?
Zoom and Cisco Desk Phone Compatibility
Can I still use Jabber or Cisco IP Communicator when working remotely?
Cisco IP Communicator and Jabber Compatibility Information
Will we be able to make calls between Cisco and Zoom Phone?
Information on calling between phone systems.
Erroneous Voicemail Light
Removing the voicemail notification light when there is no unread messages.