Resetting Your Password with the GRCC Password Reset Tool

Information

Password Self-Service is GRCC's Password Reset system. 

Along with a few other systems, this tool will reset your password for: 

  • Online Center
  • Blackboard
  • Email
  • PeopleSoft (CS/HRProd)
  • Campus Computers
  • WiFi  

There are two ways to access the password reset system

  1. www.grcc.edu/password - Web based and can be accessed anywhere to reset passwords.
  2. Lookup profile - Can only be accessed on campus computers and primarily used when a user gets locked out of the workstation.

 

Process

Online Password Reset

If Current Password is Known

If Current Password is Not Known

 

Campus Computer

"lookup" Profile

  1. Enter the word "lookup" for both the user name and password fields when logging into a campus computer.
    • A browser will launch directly to the MyGRCC Portal
  2. Follow directions for Recovering an unknown username or password

Details

Article ID: 660
Created
Mon 12/11/17 2:57 PM
Modified
Mon 8/14/23 4:32 PM

Related Articles (3)

How to get started with Blackboard at GRCC.
Overview of the MyGRCC account (formerly called Campus Network account)
What credentials do I use for Blackboard? How to reset your Blackboard password.