Resetting Your Password with the GRCC Password Reset Tool

Information

Password Self-Service is GRCC's Password Reset system. 

Along with a few other systems, this tool will reset your password for: 

  • Online Center
  • Blackboard
  • Email
  • PeopleSoft (CS/HRProd)
  • Campus Computers
  • WiFi  

There are two ways to access the password reset system

  1. www.grcc.edu/password - Web based and can be accessed anywhere to reset passwords.
  2. Lookup profile - Can only be accessed on campus computers and primarily used when a user gets locked out of the workstation.

 

Process

Online Password Reset

If Current Password is Known

If Current Password is Not Known

Note: If you have not logged in since October 1, 2020 follow First Time User Instructions, if recovery information has not been set up call the Support Desk at (616)234-4357 for assistance.

 

Campus Computer

"lookup" Profile

Note: If you have not logged in since October 1, 2020 follow First Time User Instructions, if recovery information has not been set up call the Support Desk at (616)234-4357 for assistance.
  1. Enter the word "lookup" for both the user name and password fields when logging into a campus computer.
    • A browser will launch directly to the MyGRCC Portal
  2. Follow directions for Recovering an unknown username or password
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Details

Article ID: 660
Created
Mon 12/11/17 2:57 PM
Modified
Tue 1/25/22 10:31 AM