Changing Default Multi-Factor Delivery Method

Question

How do I change my default Multi-Factor delivery method?

 

Environment

  • MyGRCC Portal

 

Information

The default MFA method is to send a verification code to the personal email address we have on file.

 

Resolution

  1. Log into the MyGRCC Portal
  2. Click your username in the upper right
  3. Click Edit Profile
  4. Select Multi-Factor Delivery Methods
  5. Select Change next to your desired environment (Website Login, VPN/RADIUS, or Password Reset.
  6. Choose desired method from OTP Method drop down menu
  7. Click Continue

Details

Article ID: 2279
Created
Tue 3/8/22 8:48 AM
Modified
Fri 6/10/22 1:33 PM