Information
Sending on behalf of a Google Group allows the user sending the post to remain anonymous to the users of that group. This is particularly useful for notification groups that send all-staff type messages.
Environment
Process
Enable the Send-As Setting
Note: If necessary, the following steps would need to be completed by an IT Support technician.
- Navigate to Google Admin.
- In the search bar, lookup the group and click on its name when it appears in the drop-down menu.
- Click Access Settings.
- Click Custom or the pencil (Edit) icon to enable editing the access settings.
- For Who can post, select the checkbox under External (represented by a globe icon).
- Click Save changes.
- The user will now be able to follow the steps below to receive a verification email.
Set up Send As the Group with your Gmail account
- Navigate to your Gmail inbox.
- Click Settings (gear icon) > See all settings.
- Click the Accounts tab at the top.
- Under Send mail as:, click Add another email address.
- In the window that pops up, enter the name of the group and its email address.
- Check the box Treat as an alias.
- Click Next step.
- Click the Send verification button to receive an email confirmation. This message will go to the Google Group.
- Close the window.
- Return to your Google Group (or your Gmail inbox if your Google Group subscription is set to email you) to click the verification link. Click the confirm button.
Note: Once everyone who is supposed to be able to "Send As" from the group is verified, a technician must go back to Admin and change Who Can Post back to Entire Organization (or the original setting) so access is not left open to all external users.
Send As the Group
- Navigate to your Gmail inbox.
- Click Compose (plus icon).
- In the From drop-down box, select the group email address.
- Add recipients to the CC or BCC fields.
- Type your subject and message, and click Send.
Your email will now show up in users' inboxes as being sent from the name of your group.
Note: If your group is set to only allow managers to post (standard for notification groups), anyone who replies to the email will get a "bounce back" message. It is a good idea to include a specific reply-to address in the message body or email footer.