Body
Information
Sending on behalf of a Google Group allows the user sending the post to remain anonymous to the users of that group. This is particularly useful for notification groups that send all-staff type messages.
Environment
Process
Enable the Send-As Setting
Note: If necessary, the following steps would need to be completed by an IT Support technician
- Navigate to Google Admin
- In the search bar, lookup the group click on its name when it appears in the drop down menu
- Click Access Settings
- Click Custom or to enable editing the access settings
- For Who can post, select the checkbox under External
- Click Save changes
- User will now be able to follow the below steps to receive a verification email.
Set up Send As the Group with your Gmail account
- Navigate to your Gmail inbox.
- Click Settings
- Click See all settings
- Click the Accounts tab at the top
- Under Send mail as:, click Add another email address
- In the window that pops up, enter the name of the group and its email address
- Check the box Treat as an alias
- Click Next step
- Click the Send verification button to receive an email confirmation. This message will go to the Google Group
- Close the window
- Return to your Google Group (or your Gmail inbox if your Google Group subscription is set to email you) to click the verification link. Click the confirm button.
Note: Once everyone who is supposed to be able to Send As from the group is verified, then, as technician go back to admin and change Who Can Post back to Entire Organization or what it was so access is not left open to all external users.
Send As the Group
- Navigate to your Gmail inbox.
- Click Compose
- In the From drop-down box, select the group email address
- Add recipients to the CC or BCC fields
- Type your subject and message, and click Send
Your email will now show up in users inboxes as being sent from the name of your group.
Note: If your group is set to only allow managers to post to the group, as is the case in all-staff notification groups, anyone who replies to the email will get a bounce back stating they do not have the permissions to post to the group. Because of this, it's a good idea to include a reply address in the message body or email footer (Settings > Email Options > Include a custom footer.)