MyGRCC Account Disabled

Question

Why am I getting an account disabled message when I log into a campus computer?

Environment

• Active Directory
• Campus Computers

Answer

Possible reasons for your account to be disabled:

• Older accounts will get locked out. Your account will be disabled after one year of discontinuing courses at GRCC.
• Trolling bots that attempt to log in in to accounts and fail repeatedly can cause an account to be disabled.
• Users that try to log in multiple times with an expired password.
• Saving the password within a browser for GRCC Wireless - it attempts until it locks the account (expired)
• The MyGRCC portal will prompt for to update your password when it expires. 

Contact the IT Support Desk at (616) 234-4357 to get your account unlocked.