Application/Program Freezing

Issue

My application keeps freezing...what do I do?!

 

Environment

  • Windows 10
  • Any Application

 

Resolution

Force the application to close

  • Ctrl+Alt+Delete
  • Select Task List
  • Click the Applications tab
  • Select the program that is freezing
  • Click End Task

Reboot the computer

  • Launch the application that is freezing without having any other applications running
  • Wait to see if the application freezes when ran alone
  • If it does not freeze while nothing else is running at the same time, there may be a confliction with the application and another program. Identify the program that is causing it to freeze and report it to the IT Services Team.
  • If it does freeze with nothing else running, identify what causes it to freeze and report it to the IT Services Team

If possible, re-install the application

 

If you have tried all of the following and have given up all hope AND the application is still freezing, please contact the IT Support Desk at (616) 234-4357. 

Print Article