Erroneous Voicemail Light

Issue

There is an erroneous flashing voicemail indicator on Cisco phone but there is no voicemail when checked.

 

Environment

  • Cisco Phone

 

Resolution

  1. Verify that the desired extension does not have any pending voicemail messages.
  2. Click the button next to the desired extension
  3. Dial 8999.

Details

Article ID: 239
Created
Mon 7/17/17 10:13 AM
Modified
Tue 5/24/22 8:42 AM